Example Solutions
Practical Examples, Real Impact
Trial Starter (10 hrs)
Scenario: A scale-up wants to switch from individual freelancers to stable, long-term support. Before taking out a subscription, they first want to experience how we work.
Problem with other options:
A freelancer or employee immediately asks for a large contract or long-term commitment.
Temp. agencies are expensive and often change staff.
Why FlexPoint: With our 10-hour trial package, the customer immediately experiences our quality, multilingual service, and dedicated contact persons. It is a safe introduction before switching to a part-time or full-time subscription.
Payoff: “An accessible introduction with no obligations.”
Part-time Subscription (~84 hrs)
Scenario: An e-commerce company already has a small in-house customer service team, but lacks capacity for busy afternoons and for German customers. They are looking for flexible, stable reinforcement without hiring new employees.
Problem with other options:
A freelancer cannot work as a permanent part of your team for a long period of time without the risk of bogus self-employment.
Temporary workers are expensive and change frequently.
Hiring an extra employee for half days is inefficient and entails employer costs.
Waarom FlexPoint: Met ons part-time abonnement leveren wij elke middag 4 uur ondersteuning, inclusief Duitse klantenservice. Het interne team blijft de basis, wij vullen structureel de gaten op. Zo krijgt de klant het beste van beide werelden: hun eigen mensen aangevuld met onze vaste aanspreekpunten.
Full-time Subscription (~172.5 hrs)
Scenario: A medium-sized company needs continuous customer service and back-office support in multiple languages. They are looking for a full-time solution without the burdens of a permanent employee.
Problem with other options:
A freelancer is not legally allowed to work full-time exclusively for one client. This always carries the risk of bogus self-employment.
Hiring an employee means high employer costs, vacation days, and risk in case of illness.
A temp agency often charges €40–60 per hour and provides temporary workers.
Why FlexPoint: With our full-time subscription, the customer receives coverage every working day, multilingual and fully contractually arranged. Always the same permanent contacts, fully compliant, and available for years without HR hassle.
Payoff: “Full coverage without employer costs.”
The above examples are fictional scenarios devised to illustrate possible ways in which our services can be used. They are not based on actual customer cases.